News
Pune is emerging as India's most compelling GCC destination: KPMG
21+ hour, 53+ min ago (436+ words) News " Pune is emerging as India's most compelling GCC destination: KPMG MAHARASHTRA, INDIA " A KPMG report co-developed with AMCHAM identifies Pune as a top-tier GCC destination " with 500+ active centers, firms from 30 countries, and 130+ new or expanded GCCs since 2024 alone. According…...
Sagility acquires Care Seed to build end-to-end medicare advantage quality stack
21+ hour, 52+ min ago (378+ words) News " Sagility acquires Care Seed to build end-to-end medicare advantage quality stack GEORGIA, UNITED STATES " Sagility has acquired Care Seed, a Kansas City-based healthcare analytics company specializing in NCQA-certified HEDIS quality reporting, medical record review, chart abstraction, and regulatory analytics…...
IBPAP's SOLAIA awards signal Philippine IT-BPM pivot to AI and skills
21+ hour, 54+ min ago (495+ words) News " IBPAP's SOLAIA awards signal Philippine IT-BPM pivot to AI and skills MANILA, PHILIPPINES " The Philippine IT-BPM sector is formally shifting its growth strategy from volume expansion toward AI adoption, specialized capabilities, and higher-value talent " a pivot crystallized at SOLAIA:…...
India IT hiring falls to 28-month low as 93, 000 tech jobs sit open
5+ day, 3+ hour ago (454+ words) News " India IT hiring falls to 28-month low as 93, 000 tech jobs sit open UTTAR PRADESH, INDIA " Active technology job openings across India fell to a 28-month low of 93, 000 in early June 2026 " down from 119, 000 in March " even as demand for AI,…...
Hyderabad woman credits $262 BPO job for landing Amazon role
5+ day, 3+ hour ago (380+ words) News " Hyderabad woman credits $262 BPO job for landing Amazon role MUMBAI, INDIA " A Hyderabad-based business process outsourcing (BPO) professional known as Tanishka shared an Instagram video listing seven skills her Rs 25, 000-per-month (US$262)" customer support job taught her " and how…...
M&S creates 1, 000 paid traineeships for young people with no degree
5+ day, 5+ hour ago (414+ words) News " M&S creates 1, 000 paid traineeships for young people with no degree LONDON, UNITED KINGDOM " Marks & Spencer is offering 1, 000 six-month paid training places to young people aged 18 to 24 " no degree required " as United Kingdom youth unemployment hits its worst level…...
AI will displace 'a large percentage' of CX jobs: Verizon CEO
5+ day, 6+ hour ago (400+ words) News " AI will displace "a large percentage" of CX jobs: Verizon CEO MANCHESTER, UNITED STATES " Verizon CEO Dan Schulman said AI agents will displace "a large percentage" of customer service jobs " a direct counterpoint to the augmentation narrative that has…...
72% of acute patients are ready for home-based RPM recovery
5+ day, 6+ hour ago (417+ words) News " 72% of acute patients are ready for home-based RPM recovery CALIFORNIA, UNITED STATES " Nearly three in four acute patients say they are comfortable using remote patient monitoring devices at home instead of recovering in a hospital " findings that arrive as…...
Uzbekistan, Telecontact expand BPO to more cities and markets
5+ day, 20+ hour ago (334+ words) News " Uzbekistan, Telecontact expand BPO to more cities and markets According to a report from Uz Daily, the agreement, reached in Tashkent between Minister Sherzod Shermatov and Telecontact founder Viktor Volsky, extends a partnership that already covers contact center operations…...
China is using Linked In to recruit spies: FBI
5+ day, 20+ hour ago (344+ words) News " China is using Linked In to recruit spies: FBI NEW YORK, UNITED STATES " The United States Federal Bureau of Investigation (FBI) and its intelligence partners in Britain, Australia, Canada, and New Zealand issued a joint warning that Chinese military…...