Some Businesses Stepped Up Their Use Of AI In 2026 By Doing This One Small Thing
There were a number of surveys published this year about the increased use of AI amongst small businesses this year. Most of this wasn’t really news. It was simply using popular AI chatbots like ChatGPT and Claude to answer questions, clean up emails and perform advanced searches. However, as I’ve been travelling around the country and meeting with companies both at conferences in their offices I’m noticing a growing number of business owners starting to step up their AI usage by connecting these chatbots to their data using MCP and turning these interfaces into natural language reporting engines. What they’re doing instead is leaning on their newly connected AI chatbots for natural language reporting. Because, after a few weeks of learning, the chatbots get better at their jobs. Which means that they can better understand a company’s underlying data and generate answers about it. For…