19+ hour, 7+ min ago  (481+ words) These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. To continuously improve our services we use exernal analytics solutions. For social…...

16+ hour, 8+ min ago  (530+ words) The gap between what enterprises want from AI-powered self-service and what they are actually getting remains significant. According to a Gartner report from November 2025, the average self-service success rate sits at just 22%, and 46% of customer experience (CX) leaders identify improving self-service…...

22+ hour, 5+ min ago  (949+ words) Patricia Prince-Taggart, General Counsel and Head of Talent at Digital.ai, had an unusual path into the technology sector.When she left law school, she originally wanted to be a public defender, with the intention of solving all the world's…...

1+ day, 20+ hour ago  (1108+ words) Approximately four months ago, at its Fall 2025 show in Las Vegas, NetSuite unveiled a flurry of announcements and shared how the product line would evolve in the years to come. AI was a very big part of that show. That…...

1+ day, 19+ hour ago  (704+ words) Part of my job is long-term thinking, and when are we going to run out of capability, platforms, teams, and structure. So it is a nice mix of the big picture strategy and fulfilling the ambition of the company daily....

1+ day, 6+ hour ago  (526+ words) No signs of the wretched "SaaSpocalypse" as Oracle turned in a strong Q3. Revenue rose 18% year-on-year to $17.19 billion, with profit of $3.72 billion, up from $2.94 billion a year ago. Total cloud revenue (IaaS plus SaaS) came in at $8.9 billion, up 44%, of which…...

1+ day, 20+ hour ago  (819+ words) As it enters its fifth decade, AXA re-affirms its original 1980s mission statement to re-invent insurance. In 2026, that takes the form of a strategic plan called Unlock the Future and, of course, AI plays a large part in this. CEO Thomas…...

1+ day, 16+ hour ago  (570+ words) We talk endlessly about "technical debt" " the accumulated cost of past shortcuts, and delayed upgrades. But a more insidious problem is emerging that few organizations recognize " forward-looking technical debt. This is the cost of inaction in the face of fundamental…...

1+ day, 18+ hour ago  (245+ words) Finance teams are busier than ever, yet many struggle to translate that effort into strategic influence. A recent Planful webinar on Artificial Intelligence (AI) in finance, alongside findings from the GENCFO Trends Report 2026 (published in partnership with Planful), paint a…...

1+ day, 22+ hour ago  (508+ words) Creator marketing is evolving from a brand awareness play to a performance engine, and Artificial Intelligence (AI) is accelerating that shift. The company recently went further and built a new companion product, Humanz+, that is AI-native (built entirely by AI),…...