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News

Enterprise Software
techtarget.com > enterprise-software > tip > How-AI-agents-transform-UCaaS-workflows-and-ROI

How AI agents transform UCaaS workflows and ROI

2+ day, 7+ hour ago   (685+ words) AI is impacting enterprises in many different ways, and workplace collaboration is a fundamental use case. Unified communications as a service has become the hub for how work gets done, and IT leaders need to understand how integrating AI is…...

IT Strategy
techtarget.com > it-strategy > news > 36/66/50256 > Salesforce-Enterprise-AI-Harness-latest-salvo-aimed-at-ServiceNow

Salesforce Enterprise AI Harness latest salvo aimed at ServiceNow

2+ day, 6+ hour ago   (195+ words) AI harnesses may be the antidote to the SaaSpocalypse. Salesforce sharpens its strategy....

Enterprise Software
techtarget.com > enterprise-software > tip > AI-knowledge-base-automation-reshapes-customer-self-service

AI knowledge base automation reshapes customer self-service

5+ day, 3+ hour ago   (389+ words) Knowledge base automation should interest executives for two reasons: cost containment and trust. However, Gartner also cautions that a large percentage of agentic AI projects will fail, but the business direction remains clearly toward agentic AI. A well-structured knowledge base…...

Data Technologies
techtarget.com > data-technologies > tip > How-much-does-conversational-analytics-cost-in-2026

How much does conversational analytics cost in 2026?

3+ day, 1+ hour ago   (905+ words) It's easier to build analytics models, dashboards and different data views interactively thanks to foundation models, AI agents and conversational interfaces. But the cost of turning a great demo into a reliable enterprise system is often much more than the…...

Healthcare Payers
techtarget.com > healthcarepayers > news > 36/66/49988 > 62-of-young-members-use-AI-to-choose-a-health-plan

62% of young members use AI to choose a health plan

3+ day, 6+ hour ago   (679+ words) Commercial health payers are in the middle of a member trust problem, leaving 62% of younger members using AI, not care navigators, to choose a health plan, according to new Accenture data obtained via email. This could cost payers to the…...

IT Infrastructure
techtarget.com > it-infrastructure > feature > IT-OT-convergence-trends-IT-leaders-should-watch

6 IT/OT convergence trends IT leaders should watch in 2026

2+ day, 16+ hour ago   (955+ words) IT and operational technology have historically operated separately, with most organizations installing an air gap to physically isolate the OT environment from both the internet and the corporate IT network. However, IT and OT have been melding in recent years,…...

IT Infrastructure
techtarget.com > it-infrastructure > news > 36/66/50234 > Googles-151B-Finland-deal-takes-on-AI-data-center-power-limits

Google's $15.1B Finland deal takes on AI data center power limits

4+ day, 6+ hour ago   (575+ words) Google will invest $15.1B in Finland for AI data centers, pairing expansion with nuclear power, wind and battery projects and Loviisa’s life extension....

IT Infrastructure
techtarget.com > it-infrastructure > news > 36/66/50182 > GitHub-tests-multi-model-routing-with-HydraFusion

GitHub tests multi-model routing with HydraFusion

4+ day, 6+ hour ago   (625+ words) GitHub's new multi-model router, HydraFusion, optimizes workflows based on developer input to balance between output quality and AI costs. The tool creates an execution plan and chooses a model – or multiple models – based on the task with which a developer…...

AI & Emerging Tech
techtarget.com > ai > feature > To-justify-physical-AI-costs-choose-high-value-use-cases

To justify physical AI costs, choose high-value use cases

3+ day, 20+ hour ago   (819+ words) Physical AI offers the potential to bring transformative automation to a range of business functions and industries. Identifying where these systems generate the greatest benefits will shape the broader uptake of this facet of AI. Physical AI comes with considerable…...

Cybersecurity
techtarget.com > cybersecurity > news > 36/66/50159 > Billington-Summit-highlights-blurring-public-private-cybersecurity-lines

Billington Summit highlights blurring public-private cybersecurity lines

5+ day, 6+ hour ago   (91+ words) As nation-states target corporate networks, public-private cybersecurity collaboration is vital. Key CISO insights from the Billington Cybersecurity Summit....