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News
Prompt: AI governance enters its verification phase
2+ day, 12+ hour ago (654+ words) Editor’s Note: Welcome to Prompt, your weekly briefing on the shifting AI landscape. We provide an analytical look at the week’s biggest developments, paired with a curated roundup of the stories that matter. For years, companies developing AI have largely…...
How AI agents transform UCaaS workflows and ROI
2+ day, 13+ hour ago (685+ words) AI is impacting enterprises in many different ways, and workplace collaboration is a fundamental use case. Unified communications as a service has become the hub for how work gets done, and IT leaders need to understand how integrating AI is…...
Salesforce Enterprise AI Harness latest salvo aimed at ServiceNow
2+ day, 12+ hour ago (195+ words) AI harnesses may be the antidote to the SaaSpocalypse. Salesforce sharpens its strategy....
How to verify the value of AI-powered business analytics
3+ day, 20+ hour ago (378+ words) Blue Planet Studio - stock.adobe AI has moved beyond experimentation and into everyday business operations. But as organizations add AI to their analytics environments, the question of what delivers credible value and what is just marketing hype still remains. AI…...
Key enterprise strategies for AI agent observability
4+ day, 1+ hour ago (761+ words) Enterprises are adopting AI agents that select tools, access contextual data and complete multistep workflows. With the added autonomy that agentic AI brings to an organization, AI agent observability has become more important than ever. Traditional application observability shows if…...
Planning AI infrastructure upgrades: Four steps for success
5+ day, 2+ hour ago (404+ words) AI continues to gain traction in all types of organizations, bringing better decision-making and faster responses to ever-changing business challenges. But modern AI platforms impose significant demands on local infrastructure for computing, networking, storage, power and cooling. Regular and systematic…...
Genesys banks on AI customer service agents -- and their orchestration
1+ week, 3+ day ago (192+ words) Genesys customers will be able to plug in agents from many sources, and -- if everything goes as planned -- have the orchestration layer to rule them all....
Enterprises make strides with private AI on-premises
1+ week, 3+ day ago (811+ words) LAS VEGAS -- Predictions that governance concerns, data gravity and more accessible AI models would prompt enterprise private AI growth on-premises are showing signs of coming true. Speakers and attendees at VMware Explore this week shared their experiences running open-weight and…...
Boomi intros layer for controlling AI costs and connections
1+ week, 4+ day ago (541+ words) Boomi's latest is an AI governance layer that helps users manage connections between agents and enterprise systems and control their AI spending....
VMware wants to become the enterprise home for AI Agents
1+ week, 4+ day ago (847+ words) This is the most important VMware Explore for Broadcom so far. Broadcom needs to convince customers to further invest in the VMware ecosystem as the home for VMs, containers and AI workloads. Omdia research shows that 69% of organizations are currently…...